How Aburaya grew online sales by $25,000/m by switching from third-party apps
Hiroyuki runs Aburaya Fried Chicken restaurant in Oakland, California. They were doing well with third-party delivery apps, but they quickly hit a ceiling in their online sales. Owner helped them jumpstart their growth online.
+$25,000 Online sales
+160% Growth
+$100,000 Saved in delivery fees
![](https://cdn.prod.website-files.com/666eec3edcc552b5eecc7fcd/6688131743e4b56cf3e4f025_6616afdf079ec151f404d889_Screenshot%25202024-04-10%2520at%252016.23.46.png)
How Their Online Experience Changed
Before Owner
$15,000/m Online sales
Overwhelming fees
Cumbersome operations
![](https://cdn.prod.website-files.com/66643a14df53b71d1ed72d08/668c52555f227df42dada994_before_img.jpg)
Flat Sales
Aburaya’s reliance on third-party apps was costly. To make things worse, they weren’t growing his sales.
Complex Operations
Multiple apps made things complicated for their staff. They had to manage orders and update menus across different ordering systems.
With Owner
+$40,000/m in direct online sales
+$100,000 saved in delivery fees
Excellent customer service
![](https://cdn.prod.website-files.com/66643a14df53b71d1ed72d08/668c5255a4a7feb7023e79ab_after_img.jpg)
Huge Savings. Lower Fees.
In the first year, they’ve managed to save hundreds of thousands of dollars in fees from third-party delivery apps.
Growing Direct Sales
In just 30 days after switching to Owner.com, they went from flat $15,000 to over $40,000 direct sales per month; a 160% increase. And because these sales are from direct online orders, it means higher margins and more returning customers.
Seamless Online Ordering
The switch to Owner.com was quick and easy. Their new website is seamless to manage, saving them lots of time. In Hiroyuki’s own words, “Beep, and done!”
Why they needed to switch to Owner
Over-reliance on Third-party Apps
They used multiple third-party delivery apps like Uber Eats, Postmates, DoorDash, and Caviar.
High Fees and Low Margins
Fees from third-party apps were eating their margins, making it hard to run a sustainable business, let alone grow.
Great Customer Service
Hiroyuki and his team now enjoy proactive support on operations and marketing. They now have more overall confidence that they can run a profitable, thriving restaurant.
![](https://cdn.prod.website-files.com/666eec3edcc552b5eecc7fcd/6688131743e4b56cf3e4f01a_661e377aed7c6b313dd2a05b_Screenshot%25202024-04-16%2520at%252009.31.44.png)
![](https://cdn.prod.website-files.com/666eec3edcc552b5eecc7fcd/668e8d53453d0329f6c20a21_aburaya.jpg)
“The best part is your customer service. It’s so quick and friendly; if somebody asks me, I recommend Owner.”