How Gyro Concept grew to $194,000 in online sales per year with Owner.com
Nikitas, founder of Gyro Concept, a Greek fast-casual restaurant in eastern Pennsylvania, wanted to bring authentic Greek flavors to his community. By using Owner’s platform, the restaurant improved its systems, increased sales, and cut costs by reducing third-party fees.
+$194,000 Yearly online sales
+100% Increase in direct orders
25% Saved on third-party fees
How Their Online Experience Changed
Before Owner
A few thousand in monthly online orders
$35 average order size
No branded mobile app
Operational chaos
The restaurant used multiple tablets from different platforms, causing missed orders and confusion.
High fees
Relied heavily on third-party platforms, which charged 20-25% per order.
With Owner
+$16,000 in monthly online orders
100% increase in total sales
270+ reorders from mobile app
Simplified operations
Owner provided one platform for the website, app, and reporting, making daily work much easier.
Saved money
Cut 20-25% in third-party fees, allowing the restaurant to keep more profits.
More direct orders
Direct online orders grew more than 100%, with 270 more app orders and 200 more website orders during the latest period. Monthly sales reached $20,000, and the team plans to double that soon.
Why they needed to switch to Owner
Save money
Third-party apps were taking 20-25% of every sale. Switching to Owner saved a lot of money that could be used to grow the business.
Simplify operations
Managing multiple tablets and systems was overwhelming and caused missed orders. Owner made everything smoother with one simple system.
Increase customer engagement
Owner’s tools helped them collect data to send texts and emails about promotions. This kept customers coming back and brought in new ones.
Expand the business
With better systems and savings, Gyro Concept is preparing to open new restaurants in New Jersey and New York, using Owner to support their growth.
Owner helped us put systems in place that made life easier. We increased our orders by over 100%, saved a lot of money on third-party fees, and built a system that supports our growth. Now we collect customer data, run targeted promotions, and see customers coming back again and again. It’s these small changes that take a small business to the next level.
