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Hiroyuki runs Aburaya Fried Chicken restaurant in Oakland, California. Originally from Japan, he blends Japanese tradition with a unique rock n’ roll twist.
They were doing well with third-party delivery apps, but they quickly hit a ceiling in their online sales.
They used multiple third-party delivery apps like Uber Eats, Postmates, DoorDash, and Caviar.
Fees from third-party apps were eating their margins, making it hard to run a sustainable business, let alone grow.
Hiroyuki and his team now enjoy proactive support on operations and marketing. They now have more overall confidence that they can run a profitable, thriving restaurant.
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Aburaya’s reliance on third-party apps was costly. To make things worse, they weren’t growing his sales.
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Multiple apps made things complicated for their staff. They had to manage orders and update menus across different ordering systems.
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Aburaya’s reliance on third-party apps was costly. To make things worse, they weren’t growing his sales.
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In the first year, they’ve managed to save hundreds of thousands of dollars in fees from third-party delivery apps.
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In just 30 days after switching to Owner.com, they went from flat $15,000 to over $40,000 direct sales per month; a 160% increase. And because these sales are from direct online orders, it means higher margins and more returning customers.
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The switch to Owner.com was quick and easy. Their new website is seamless to manage, saving them lots of time. In Hiroyuki’s own words, “Beep, and done!”
“The best part is your customer service. It’s so quick and friendly; if somebody asks me, I recommend Owner.”
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They switched their online presence from their PoS Square to drive more sales using Owner, and it really worked.
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